Consumer cell phones
My husband had a Consumer Cellular account and I had AT&T. I left AT&T and was added to his Consumer Cellular account for $10/month. We are now paying less for this new account and I added payments for a new iPhone 7 to the account. I love the price, the website, and customer service. I called in the middle of the day and only waited 1-2 minutes to get connected to a representative. CS does not outsource to an off shore call center. The representative was very helpful.
But here is something to be aware of: if you buy a new phone from them at Target, the person who sets up your phone will charge you $58 and will not tell you about the charge beforehand. When he rang up $170 for my phone, I thought the cost was a bit higher than it should be. He said, "Oh, that's because of taxes". Not taking the time to do the math in my head, I let it go. When I looked at my bill after we left, there was a charge for "install me" for $57.68. That being said, the salesperson was helpful. I just think they should tell you upfront, while you are discussing costs, that it will be an extra $50 if you use them. If you want to avoid this charge, order your phone online or over the phone.
Source: www.consumeraffairs.com
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