I Have had two faulty phones provide details by MPD, both times have been quick and responsive and really helpful getting things sorted, one staff member in particular Andrew G, such a credit to the company! You know your customers are safe in the hands of himself! :) Cheers dude!!

Prestwich, GB

6 reviews

Disappointed with this company on there next day delivery, waited in all day and spent all day on the phone to them, to be told it won't be here for another day, I will never use this company again, though it might be the delivery fault, Mobilephones direct shud make sure the next day delivery means exactly that, I have got to take another day off work !

Verified order

Very quick delivery and easy guidelines. Quick email responses.

Verified order

First time I have bought from Mobile Phones Direct, extremely pleased and would definitely recommend.

1 review

I recently was offered a upgrade deal from ee which didn't please me, went here as seen a better deal and phone I liked as they are a 3rd party and deal with upgrades. went through all the details and put in my order which got cancelled due to mobilephonesdirect doing a credit check where not needed as stated by "EE" I have asked why but no answer as
of yet. "EE" asked if they were trying to open a new contract instead.

Verified order

Sales guy offers free gifts to get you into contract then total ignores you when you contact them

Verified order

Bought from mobilephonesdirect already various times. Always good deals.

Mobile Phones Direct (Online) Ltd reported this review for breach of Trustpilot guidelines. We are currently assessing the review in accordance with our reporting processes.

Verified order

After an extensive search of providers I chose this company. My experience of two separate orders has been excellent.

Verified order

This is the second time I have used mobile phones direct. On both occasions I have had a very quick delivery and great service.
The deals on monthly contract are second to none and I should know, I trawl the Internet looking for the best deals out there.
I have never had to use customer service, so I can't comment. But I my eyes that speaks volumes.
I have never had a problem with the deal or the phone supplied.

Verified order

Was in need of new phone. Found this company at the top of the search bar and applied. Next day my new phone is in it's way. Happy days !

I ordered S7 Edge expecting the delivery next day to surprise my wife on her birthday. When I ordered the phone it was in stock, when I called the next day to find out about the delivery I came to know the handset was not in stock. I was advised that someone will contact me to update about the delivery but no one did. I sent an email to complain about the same and still no response from anyone. On the order tracking still it says expected delivery 26/01 which was yesterday. Wrong information been provided and not so helpful customer service.

Verified order

Phone as described.
Excellent speedy and secure delivery.

Verified order

Source: uk.trustpilot.com