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Apple iPhone 5s phone

How to unlock your iPhone  April 29, 2014 – 09:33 am
Apple iPhone 5s 16GB grey

You can unlock your iPhone, so you can use it with different carriers. An unlocked phone is sometimes called a SIM-Free or contract-free phone.

Use the steps below to contact your carrier and unlock your account. Then follow the steps to finish unlocking your iPhone.

Contact your carrier

  1. Contact your carrier and request an unlock. Your account might need to meet requirements for unlocking. After you submit the request, it might take a few days to complete. To get your request's status, contact your carrier.
  2. After your carrier confirms that they unlocked your iPhone, follow the steps below.

If you have a SIM card from a carrier other than your current carrier

Use these steps to finish unlocking your iPhone:

  1. Set up your iPhone again.

Get help

You might see this message in iTunes or on your device: "The SIM card inserted in this iPhone does not appear to be supported. Only compatible SIM cards from a supported carrier may be used to activate iPhone. Please insert the SIM card that came with your iPhone or visit a supported carrier store."


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