Mobile News



Home › Iphone

IPhone Straight Talk Reviews

Walmart Straight Talk Review: Is the Wireless Service Any Good?  June 29, 2022 – 08:46 pm
Straight Talk Report Card

Awhile back, we asked our readers to review Walmart's Straight Talk Wireless service, which is almost unbelievably cheap. And now that we're moving further away from carrier contracts, it seems even more important to discuss whether these plans are worthwhile.

We've updated our feature on the details for Straight Talk, and we hope existing customers continue to weigh in on their thoughts. Has the service helped you save money on your cell phone bill? How do you feel about the customer service?

Below is a basic Straight Talk Wireless review, culled from plan details as well as reader comments. So, what is Straight Talk and is it any good?

Straight Talk Wireless: How It Works

Straight Talk is a month-to-month wireless service sold by Walmart and supported by TracFone. The latter is a company that claims to have "coverage in 99.6% of the cellular populations" and is contracted with major carriers, to purportedly "bring the same level of coverage through the same cell towers." A representative from Straight Talk also claims that it provides service in "more ZIP codes than any other single carrier."

What Makes Straight Talk Wireless Great

The up-front price of $45 per month includes unlimited minutes, texts, and data. In the past, users who went over 2.5GB of LTE data per month were then throttled to 2G speeds, but now that limit has been expanded to 5GB of data per month. However, some users have sworn up and down that they experience throttling before the limit, although there are many factors that could contribute to that perception. In order to take advantage of the 4G LTE speeds, you must have a 4G LTE capable device and purchase one of Straight Talk's 4G LTE SIM cards.

Still, Straight Talk is by far the cheapest plan that allows for so much data per month. (T-Mobile, for example, charges $50 per month for 1GB.) The service also includes numerous high-end handsets that you can port over to the service, or purchase directly through Straight Talk. However, it doesn't appear to allow financing for any models at this time, which is a downside for anyone who doesn't want to pay the full-price for a high-end phone upfront. There are many lower-end models available though at more affordable prices.

SEE ALSO: Switching to Straight Talk: Which Phones Will Work?

For folks who want to save the most money, it makes sense to use your current phone rather than buying a new one, and Straight Talk allows new customers to use their current GSM or CMDA smartphone on the Straight Talk network. GSM phones have SIM cards and must be unlocked to operate on Straight Talk's compatible frequencies, 850MHz and 1900MHz. CDMA phones, on the other hand, require additional registration and activation to verify compatibility with Straight Talk. For more details on Straight Talk cell phones, check out our guide.

Straight Talk Can Save You $180 a Year — If You Need 5GB

Compared to the plans now available from the big four carriers of Sprint, T-Mobile, AT&T, and Verizon, Straight Talk offers a lot more data for your money. Sprint charges $15 more per month for unlimited data, while T-Mobile charges $25 more per month for 5GB. However, if you don't need as much data, these carriers offer cheaper plans as well. Verizon, for example, offers 3GB for $45, which is the same cost as Straight Talk.

If you need a fair amount of data, then Straight Talk can save you $180 or more per year on your service bill. But if you're nowhere near 5GB of data per month, then there are other comparably priced options with potentially more reliable carriers. It's important to be attentive to your needs and compare plans.

Straight Talk Controversy: Coverage, Data Plans, Customer Service

The clear-cut savings aside, there are unmissable customer complaints about Straight Talk coverage and the throttling of its data plans. While the service touts an extensive coverage map, a common complaint amongst our own users is the strength of signal.

But perhaps the most focused point of contention amongst DealNews readers pertained to Straight Talk's customer service, or lack thereof. From the inability to even reach a customer service rep to a representative's failure to address a number of issues in a timely manner, we now understand some of the stresses involved in having to deal with Straight Talk Wireless customer service. As such, we want to offer some tips and techniques for reaching Straight Talk Wireless customer service and prompting the department to resolve your issues.

How to Reach Straight Talk Wireless Customer Service

Notice how we didn't say, "you can reach a Straight Talk Wireless customer service rep in no time"? That's because the average wait time is 30 minutes when the customer service desk is open Monday through Sunday from 8 am to 11:45 pm ET.

Other Ways to Reach Straight Talk Wireless Customer Service

Our research shows that Straight Talk does some monitoring of social media channels and comment boards (and our own comment section below), so a rep may reach out to help address a complaint in response to a posted comment. If Twitter and Facebook aren't for you, we found an email address: ST.CorpResolutionTeam@straighttalk.com that may be helpful in getting questions answered. When reporting an issue with phone service, it's important to include your phone number and the serial number of your phone in the email.

Straight Talk Wireless won't win any awards for its customer service. Likewise we can't predict how much more restrictive Straight Talk's — or any carrier's — "unlimited" plans might get over time, or how hard it might be to resolve any problems you'll have with your new (or old) device on its network. But it's worth noting that Straight Talk's LTE coverage and continued fixed monthly service cost remain a serious consideration for budget-minded shoppers.

Readers, what do you think of Straight Talk Wireless service? Do you have any further pros or cons to add to our review? Please add to the discussion in our comments below.

DealNews may be compensated by companies mentioned in this article. Unless marked as a "Sponsored Deal, " the opinions expressed here are those of the author and have not been reviewed or endorsed by the companies mentioned. Please note that, although prices sometimes fluctuate or expire unexpectedly, all products and deals mentioned in this feature were available at the lowest total price we could find at the time of publication (unless otherwise specified).

Source: dealnews.com

LG G Stylo, [New Version] Premium Sounds 3.5 Mm Jack HandsFree Headphone Earphones Headset W/ Microphone & Volume Control -Super Bass-(PLUS FREE Phone Stand Holder) - RED
Wireless (ProTech®)
  • Brand New and High Quality Suitable For LG Optimus F5, LG Optimus F6, LG Optimus F7, LG Optimus G Pro E985, LG Optimus GJ E975W, LG Optimus L1 II E410, LG Optimus...
  • FREE GIFT SILICONE PHONE STAND HOLDER (WORTH $2.99)
  • 3.5 mm jack connector plugs into hands-free port on smartphone. High quality flat cable helps avoid tangled cords. Extra soft earpiece stays in-place to lock in...
  • Approximately 4 ft (48 inch) long flexible cable. In-line call, music and volume control. Item in a brand package.
  • SAME DAY FREE SHIPPING - 30 DAYS NO HASSLE, MONEY BACK GUARANTEED - EXCELLENT PRODUCT !!
iPhone 7 Plus Case - Weemboo Apple iPhone 7 Plus Anti-Scratch Crystal Clear Shockproof Flexible Soft TPU Bumper Technology Slim Protective Cover Case for iPhone 7 Plus 5.5 Inch 2016 (Blue)
Wireless (Weemboo)
  • [Compatible with Apple iPhone 7 Plus - 5.5 Inch]: This WEEMBOO Apple iPhone 7 Plus Clear Case Perfectly Fits your iPhone 7 Plus - TPU Crystal Clear Case it s thin...
  • [Scratch resistant]: FLEXIBLE TPU BUMPER SHOCK ABSORPTION offer maximum protection and Mach the the iPhone 7 plus Clear Cover Case more scratches and scuff marks...
  • [Shock Absorption TPU Bumper Cushion]: Featuring raised bezels to protect your phone screen and camera from scratches when placed face down.
  • [Clear TPU Case Hybrid Cover] High-Quality in the iPhone 7 PLUS Clear Case for protect you phone. GET IT NOW and be part of the WEEMBOO Family when you GET your...
  • [LIFETIME CASE WARRANTY] - 100 % Warranty from WEEMBOO to ensure the maximum protection for the life of your iPhone 7 Plus Cover Clear RISK FREE

Related posts:

  1. IPhone Leather case Review
  2. IPhone Charger case Reviews
  3. IPhone Recovery Stick review
  4. IPhone Speaker Reviews
  5. CNET tablets reviews